Shipping rates are broken down here: Shipping Rates

Once your order has shipped, you’ll receive an email with tracking information. You can track your package using the link provided in that email.

If you have any issues, feel free to contact me.

You can read the full refund policy here.

Yes, just write it in the order notes (add also positioning preferences) and I'll be happy to sign it!

After completing your purchase, you'll receive an email with a download link.

You can also access your downloads from your account dashboard.

If you placed an order without registering, simply create an account using the same email address you used for your purchase. Once your account is set up, your orders will be linked to it, and you’ll be able to access and download your content.

Yes, all the sample and preset packs are royalty free and cleared for commercial use. However, please check the specific license agreement included with each pack for the complete terms of use.

By default you can download your purchase up to three times. If you need additional downloads or experience any issues, please reach out to info@raimusounds.com.

Due to the nature of digital goods, we do not offer refunds and sales of sample & preset packs are to be considered FINAL.

Coming soon

Coming soon

"Raimu Loyalty Club" is the name of the loyalty program on this website (at the moment it runs in the background).

It revolves around a fictional currency called Raimu Coins (R$) .

Note: Raimu Coins can strictly only be used on this website. They have no cash value.

Raimu Coins (R$) are the currency for the rewards program in this shop.

Every time you spend money on my shop you will be rewarded Raimu Coins that you can redeem within the site.

Note: Raimu Coins can strictly only be used on this website. They have no cash value.

You will earn Raimu Coins:

- Creating an account (50)

- Completing any purchase on the website (10 for every 1 CHF spent)

- As a birthday bonus (100 or more - depending on VIP level)

- Referring a friend who completes their first purchase (>25CHF) (1000)

200 Raimu Coins = 1 CHF

For every 1 CHF spent you will earn 10 Raimu Coins (e.g. spend 20 CHF to collect 200 Raimu Coins, worth 1 CHF).

This equals to a perpetual 5% “cash back” loyalty program (with special VIP perks and benefits).

Note: Raimu Coins can strictly only be used on this website. They have no cash value.

You can use your Raimu Coins to get gift cards, discounts, free products and more!

Note: Raimu Coins can strictly only be used on this website. They have no cash value.

Currently there is no expiry period.